Cookie Policy

This Cookie Policy explains how GRV Software LTDA uses cookies and similar technologies on the grvsoftware.com.br domain, in compliance with the Brazilian General Data Protection Law (Law No. 13,709/2018 — LGPD) and the Brazilian Internet Civil Framework (Law No. 12,965/2014).

It complements our Privacy Policy and should be read together with it. By continuing to browse our pages, you may accept, refuse, or customize the use of non-essential cookies.

Cookies are small text files stored in your browser or device when you access a website. They allow us to recognize the device, remember preferences, and measure how pages are used.

We also use similar technologies such as pixels, tags, local storage, and session storage, which perform equivalent functions and are equally covered by this policy.

Session cookies are deleted when you close the browser; persistent cookies remain for a set period or until manually deleted.

Strictly necessary cookies: essential for the website to work, including security, admin area authentication, load balancing, fraud prevention, and remembering the selected language. They cannot be disabled without affecting how the pages work.

Performance and analytics cookies: collect aggregated information about visited pages, time on page, traffic sources, and navigation errors, allowing us to continuously improve the experience (e.g. Google Analytics and internal analytics tools).

Functionality cookies: remember preferences such as language, region, partially completed forms, and display settings, making browsing more convenient.

Marketing and advertising cookies: used to measure campaign performance and deliver more relevant content and ads on third-party platforms such as Google Ads, LinkedIn, and Meta, where applicable.

Some cookies are set by third-party services we use to operate, measure, and promote our solutions. These providers have their own privacy and data processing policies.

Examples of third parties that may set cookies on our pages: Google (Analytics, Ads, reCAPTCHA, Maps), YouTube (embedded videos), LinkedIn, and Meta (remarketing and campaign metrics).

GRV Software does not control cookies set by these third parties. We recommend reviewing each provider's privacy policy to learn about their specific practices.

Strictly necessary cookies are used based on legitimate interest and on the performance of the services requested by the data subject, and do not require prior consent.

Analytics, functionality, and marketing cookies depend on your consent, obtained freely, informed, and unambiguously, under article 7, item I, of the LGPD.

You may withdraw your consent at any time, without affecting the lawfulness of processing carried out beforehand, by adjusting your browser preferences or contacting our Data Protection Officer.

You can accept, refuse, or delete cookies directly in your browser settings. The steps vary by browser:

Google Chrome: Settings > Privacy and security > Cookies and other site data.

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data.

Microsoft Edge: Settings > Cookies and site permissions.

Safari: Preferences > Privacy > Manage Website Data.

Private browsing and blocking extensions also limit cookie storage. Please note: disabling essential cookies may prevent access to restricted areas, forms, and other website features.

Session cookies are automatically deleted when the browser is closed. Persistent cookies have lifespans ranging from a few days to 24 months, depending on their purpose and provider.

Internet application access logs are kept for at least 6 (six) months, as required by article 15 of the Brazilian Internet Civil Framework, and may be retained longer to comply with legal obligations or exercise rights.

Regarding personal data collected through cookies, you may request: confirmation that processing exists, access to your data, correction of incomplete or outdated information, anonymization or deletion of unnecessary data, portability, information about data sharing, and withdrawal of consent.

Requests can be sent to dpo@grvsoftware.com.br and are answered within 15 (fifteen) business days.

This Cookie Policy may be updated to reflect legislative changes, new technologies, or changes to our services. The date of the latest revision is always shown at the top of this document.

We recommend reviewing this page periodically. Significant changes will be announced through notices on the website.

Legal name: GRV Software LTDA

CNPJ (company tax ID): 005.107.093/0001-71

Address: Rua Odair Rotella, 90, Vinhedo/SP, ZIP 13.280-140, Brazil

Data Protection Officer (DPO) e-mail: dpo@grvsoftware.com.br

Sales e-mail: vendas@grvsoftware.com.br